This photo provided by Mazda shows the 2025 MX-5 Miata. The Mazda MX-5 Miata is a roadster that not only offers a fun driving experience without sacrificing fuel efficiency but is also affordable. (Courtesy of Mazda North American Operations via AP)
Mazda North American Operations has announced a significant recall affecting more than 183,000 cars in the United States. The decision stems from a potential defect in the rearview camera system, raising serious safety concerns.
According to a recent report from the National Highway Traffic Safety Administration (NHTSA), the issue centers around a software malfunction that may cause the rearview camera image to fail to display when the vehicle is put in reverse. This glitch can significantly increase the risk of accidents or injury, particularly in residential or parking environments.
Mazda confirmed that the recall affects several of its most popular models. The impacted vehicles include:
These SUVs represent some of Mazda’s newest entries in the competitive midsize crossover segment. The CX-90 and CX-70 models have been praised for their performance and features, making this recall particularly noteworthy for both the company and consumers.
Mazda has stated that the issue lies in the camera control module software, which may fail to properly process and display the rearview image under certain conditions. This violates Federal Motor Vehicle Safety Standard No. 111, which mandates that all vehicles sold in the U.S. must provide a clear view of the area behind the vehicle while reversing.
Without this image, drivers may have limited visibility, especially when children, animals, or low-lying obstacles are behind the car.
In its official communication, the company noted that the software “may fail to initialize during ignition cycle, resulting in a blank or black rearview display.”
More technical details can be found on Mazda’s official recall page.
As of now, Mazda has not reported any crashes, injuries, or fatalities related to this defect. However, the company took a proactive stance in addressing the potential risk by working closely with NHTSA and initiating the recall process before incidents occur.
Mazda began investigating the issue in early 2024 after receiving warranty claims and complaints from dealerships regarding blank rearview screens. After confirming the malfunction, the automaker launched a full analysis and began preparing a software fix.
Owners of the affected vehicles should expect to receive official notification letters by mail beginning July 1, 2025. Once notified, vehicle owners can bring their cars to authorized Mazda dealers for a free software update that corrects the rearview camera issue.
In the meantime, owners can check if their vehicle is part of the recall by visiting the NHTSA recall lookup tool or by entering their Vehicle Identification Number (VIN) on Mazda’s recall site.
Customers with questions or concerns can also call Mazda Customer Service at 1-800-222-5500 and reference recall number 6724F.
This recall is part of a growing trend in the automotive industry, where software glitches are now one of the leading causes of recalls. As vehicles become more technologically advanced—with features like cameras, sensors, and in-vehicle infotainment systems—automakers face new challenges in maintaining safety standards.
According to a 2024 report by Automotive News, software-related recalls have increased by nearly 25% over the last three years, impacting both electric and internal combustion engine vehicles.
Mazda has generally enjoyed a solid reputation for reliability and safety, often earning high marks from organizations like Consumer Reports and J.D. Power. However, the automaker has experienced a few recalls in recent years, including issues related to fuel pumps and infotainment systems.
The company is working quickly to resolve this situation, and its transparency has been praised by safety advocates. By addressing the issue before any confirmed incidents, Mazda demonstrates a proactive approach in an era where software bugs can have serious real-world consequences.
While any recall may cause concern for potential buyers, experts note that how a company responds to a recall is just as important as the recall itself. In Mazda’s case, swift action, clear communication, and free software updates indicate a responsible response.
Automotive analyst Jenna Rogers told Car and Driver that “recalls are part of the modern vehicle ecosystem,” and that “a quick and transparent response like Mazda’s should give consumers confidence.”
If you own a 2024 or 2025 Mazda CX-90 or CX-70, it is crucial to act promptly and check your vehicle’s recall status. Rearview cameras are a vital part of driving safety, and ignoring this recall could increase the risk of accidents.
Mazda has committed to resolving the issue at no cost to owners, and the fix is expected to be simple and fast. With over 183,000 vehicles affected, timely action can help ensure you and your passengers remain safe on the road.
For additional updates on this and other auto safety recalls, follow NHTSA’s official newsroom or visit Mazda USA regularly.
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